How do I deal with a verification result which states 'Not found' as the verification status for a subcontractor?
When a subcontractor status is showing as 'Not found', you'll need to follow the steps below to make sure that you get a clear verification result and deduct tax at the correct rate. You must not make your own decision on how the subcontractor should be taxed.
On the 'Verification - Results' page select the 'Next' button to go to the 'Verification - Unmatched Subcontractors' screen
On the 'Verification - Unmatched Subcontractors' screen select one of these options:
- Edit - to change or provide more details and resend your verification request.
- Proceed - where you have no changes or further details to add. If you select this option the result will be that you apply the higher rate of tax for that subcontractor and you will be asked if you still want to proceed. If you proceed you will receive a verification reply telling you to tax the subcontractor at 30%.
- Remove - to take out the subcontractor from the request at this time. The subcontractor name will be taken off your verification request and you must not pay this subcontractor until a verification result has been confirmed.
Please note that you must select an option.